Family Mediation Service

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Information Leaflets


How Mediation can help

Mediator's role

How the service operates

Time involved


Family Session

Advantages of Mediation


The Family Mediation Service is a state run service staffed by professionally trained and accredited mediators. It was set up in 1986 and now operates under the auspices of the statutory Family Support Agency. There are 16 offices located around the country.

The Family Mediation Service is a professional, confidential service which enables couples who have decided to separate, or who have already separated, to negotiate their own separation agreement. This is done with the help of a trained mediator, without resorting to adjudication through the courts. Couples are offered a way of negotiating separation agreements which deal with such matters as maintenance, the division of property and custody of, and access to, their children with the help of a neutral third party.

The service is free and is available to married and non-married couples.

It is not marriage counselling nor a legal advice centre.

Information Leaflets

Seven Leaflets are available to help separating couples deal with all aspects of separation, including dealing with feelings of grief, loss and anger that many couples experience around the ending of their relationship, the reactions of children to the separation of their parents and the question of what separating couples should tell their children.

The leaflet titles are as follows:

  1. What is the Family Mediation Service?
  2. The End of a Relationship - a time of grieving and loss
  3. How Children react to Separation or Divorce
  4. We are Separating. What do we tell the Children?
  5. What is a Parenting Plan?
  6. Managing the Stress of Separation or Divorce.
  7. Managing the financial issues at Separation or Divorce.




1st Floor, St. Stephen's Green House Earlsfort Terrace, Dublin 2
Phone: 01-6344320; Fax: 01-6622339;

Contact: Ms. Polly Phillimore (Service Co-ordinator)
Ms. Sheila Healy (Area Co-ordinator)

Mr. Geoffrey Corry, Ms. Jane McColgan, Ms. Julie McAuliffe, Ms. Karen Markey, Ms. Karen Quirk (Mediators)

Ms. Anne Troy, Ms Antoinette O’Donovan, Ms. Sandra Murphy, Ms. Martina Doyle (Administrators)

Hours of Opening: Monday - Friday 9am-1pm & 2pm-5pm


Hibernian House, 80A South Mall, Cork
Phone: 021-4252200; Fax: 021-4251331

Contact: Ms. Ann O’Kelly (Area Co-ordinator)

Ms. Paula Desmond, Ms Nola White (Mediators)
Ms. Rachel O’Donovan (Administrator)

Hours of Opening: Monday – Friday 9am-1pm & 2pm-5pm


3rd Floor, Riverpoint, Lr. Mallow St., Limerick.
Phone: 061-214310; Fax: 061-312225

Contact: Ms. Carmel Savage (Area Co-ordinator)

Ms. Majella Foley-Friel (Mediator)
Ms. Maggs Tierney (Administrator)

Hours of Opening: Monday – Friday 9am-1pm & 2pm-5pm


1st Floor, Ross House, Merchant's Road, Galway
Phone: 091-509730; Fax: 091-567623

Contact: Mr. Jim Sykes (Area Co-ordinator)

Mr. Martin Long, Ms. Yvette O’Malley (Mediators)
Ms. Noreen Mullin, Ms. Cecilia Maguire (Administrators)

Hours of Opening: Monday – Friday 9am-1pm & 2pm-5pm


West End House, West End Business Park, Snugborough Road Extension, Blanchardstown, Dublin 15

Phone: 01-8118650; Fax 01-8211877

Contact:  Ms. Grace Corrigan (Mediator)
Ms. Catherine Kavanagh (Administrator)

Opening Hours:  Monday, Thursday & Friday 9am-1pm & 2pm-5pm


Skillings House, First Floor Offices, Raheny Shopping Centre, Howth Road, Dublin 5.

Phone: 01-8510730; Fax 01-8511267

Contact: Ms. Fiona McAuslan (Mediator)
Ms. Maureen UiFhaolain (Administrator)

Opening Hours:  Tuesday 9am-12:30 Thursday & Friday 9am-1pm & 2pm-5pm


Suite 10, 1st Floor, Inish Carraig Business Centre, Golden Island,
Athlone, Co. Westmeath.

Phone: 090-6240970; Fax: 090-477011

Contact: Ms. Colma Nic AodhaBhui(Mediator)
Ms. Margaret Farrell (Administrator)

Opening Hours: Monday & Tuesday, 9am-1pm & 2pm-5pm. Wednesday 9am-12:30pm.


10 Seatown Place, Dundalk, Co. Louth
Phone: 042-9359410; Fax: 042-9338514

Contact: Ms. Rosemary Hanratty (Mediator)
Ms. Ann O Connor (Administrator)

Opening Hours: Tuesday & Thursday, 9.30am-1pm & 2pm-5.30pm Wednesday 9:15am-12:45pm


The Rere, Tallaght Social Services Centre, The Square, Tallaght, Dublin 24.

Phone: 01-4145180; Fax: 01-4625956

Contact: Ms. Colette Morrison, Ms. Patricia Bolton. (Mediators)
Ms. Angela Comerford (Administrator)

Opening Hours: Monday 9am-12.30pm Tuesday & Wednesday, 9am-1pm & 2pm-5pm


Unit 2, Market Place, Maine Street, Tralee, Co.Kerry
Phone: 066-7186100; Fax: 066-7129332

Contact: Ms. Anna Slattery (Mediator)
Ms. Tara O’Connell(Administrator)

Opening Hours: Monday & Tuesday 9am-1pm & 2pm-5pm Wednesday 9am-12:30pm


32 Key West, Custom House Quay, Wexford
Phone: 053-9163050; Fax: 053-9123576

Contact: Ms. Mary Early (Mediator)
Ms. Evelyn Mc Garrigle (Administrator)

Opening Hours: Tuesday & Wednesday 9am-1pm & 2pm-5pm Thursday 9am-12:30pm


Mr. Lyle McElderry (Mediator)
Ms. Marie Geraghty(Administrator)

Opening Hours: Monday 9am-13:30pm, Tuesday and Wednesday 9am-1pm & 2-5pm


Office No. 8, Floor 6, Quayside S.C., Wine St., Sligo
Phone 071-9154260; Fax: 071-91530381

Contact: Ms. Colma NicAodhBhui (Mediator)
Ms. Michelle Coyle-Henry (Mediator)

Opening Hours: Monday & Tuesday 9am-1pm & 2pm-5pm Wednesday 9am-12:30pm


3rd Floor, Riverfront House, Pearse Rd, Letterkenny, Co. Donegal
Phone: 074-9102240; Fax: 074-9125680

Contact: Ms. Emer Hayden (Mediator)
Ms. Colette O’Connor (Administrator)

Opening Hours: Monday & Tuesday 9am-1pm & 2pm-5pm Friday 9am-12:30pm


13B Wallace House, Maritana Gate, Canada St., Waterford
Phone: 051-860460; Fax: 051-860359

Contact: Ms. Nola White, Ms. Karen Canny (Mediators)
Ms. Noelle O’Connell (Administrator)

Opening Hours: Monday & Tuesday 9am-1pm & 2pm-5pm Wednesday 9am-12:30pm


Level 2, Grattan House, Grattan Business Centre, Portlaoise, Co Laois.

Phone: 057-8695730; Fax: 057-8695723

Contact: Ms. Claudia Greene (Mediator)
Ms. Clare Connolly (Administrator)

Opening Hours: Tuesday & Wednesday 9am-1pm & 2pm-5pm Thursday 9am-12:30pm

How mediation can help

The Family Mediation Service encourages the separating couple to
co-operate with each other in working out mutually acceptable arrangements on all or any of the following:

  • Parenting the children
  • Financial support
  • Family home and property
  • Other problems related to the separation.

Mediator's role

To see a couple together and help them settle their differences.

To create a climate in which neither party dominates but in which both parties participate fully in good faith.

To create and maintain an atmosphere of co-operation and responsibility.

To help couples deal with difficult emotional issues that can prevent them reaching agreement.

To help couples reach an agreement that they believe to be fair, equitable and workable.

How the service operates

A professionally trained Mediator assists the couple to reach their own agreement.

  1. Both parties attend.
  2. Discussions are confidential.
  3. The Mediator does not take sides.

Both parties must contact the service for an appointment and confirm their willingness to attend.

Time involved

Mediation usually takes between two and six sessions. Each session lasts approximately one hour.


Most mediations end with a written document that sets out all the details of the couple's agreement. This can then be taken to solicitors to be drawn into a Legal Deed of Separation and/or a Decree of Divorce.

Family Session

When a couple has reached agreement, a session is offered to parents to invite their children in to discuss their new family arrangements in a hopeful and positive way.

Advantages of Mediation

The service is confidential.

Each mediated agreement is unique and tailor-made to the needs of a newly structured family.

A balanced agreement is reached that is acceptable to both parties. No one need be a 'winner' or 'loser'.

Decisions taken together are more likely to be honoured.

It promotes communication and co-operation, reducing bitterness and distress.

Parents are helped to remain as partners in child-rearing by developing parenting plans that are personal to each family.

Parents are helped to manage conflict in a way that protects the best interests of the children.

Last modified:31/05/2010

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