Customer Satisfaction Surveys 2017

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The 2017 JobPath Customer Satisfaction Survey results show a strong overall and improving performance for JobPath providers.

Overall satisfaction has improved from mean score of 4.05 in 2016 to 4.26 this year on a five point scale where the top score possible is 5.0.

Scores across the key areas of Offices, Staff, Services and Processes are very strong and all scores have improved significantly versus last year.

Four in five customers agree that JobPath services has helped to improve their prospects in getting a job.

Full survey results - JobPath Customer Satisfaction Survey

Last modified:11/04/2019