The Appeals Officer will begin the hearing by introducing the people present. You will also be told if other people have been called to give evidence. The Appeals Officer will then outline the decision in question, the case set out by you in your appeal and the Department’s response.
If there are witnesses they will then be called to give evidence. You will have every opportunity to set out your case and to question the evidence of any witnesses. If you have a representative, they may do this for you.