Web Accessibility Statement

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Our Goal

The Department of Social Protection (DSP) are committed to making the information on this website accessible to all, regardless of ability. To this end, we have designed our website to follow guidelines set out by the W3C (the World Wide Web Consortium). The W3C WAI (Web Accessibility Initiative) produces accessibility guidelines that are an internationally recognised benchmark of accessibility.

We aim to comply with Level Double-A of the W3C Web Content Accessibility Guidelines 1.0. In addition, we have incorporated a number of Triple-A checkpoints to enhance the accessibility of this website.

Benefits of Accessibility

The benefits of this include:

  • The site is designed to be easy to navigate – you can browse or search and there are many ways to find the information you are looking for. We have provided also provided an alphabetical sitemap.
  • Pages are fast to download, regardless of whether you are using broadband or a modem
  • The site supports both old and new technology. If your browser or browsing device does not support Cascading Style Sheets (CSS), the information on each page is still readable
  • You can change font size easily using your browser or using the buttons at the top of the page. (Please refer to your browser’s Help menu to learn how to re-size text.)
  • We have provided a high-contrast version of the site for people with certain visual impairments. This can be accessed in at the top of the page.
  • There are “skip links” for people using JAWS, or using a keyboard. These will bypass site navigation and bring you straight to the content.

Furthermore, all pages will validate as XHTML 1.0 Transitional and CSS2 ensuring that they work with a wide variety of browsers.

Known Issues

Much of the information on this new site came from our old site. While we have attempted to address all accessibility issues with the new site there are a number of known issues. These are:

PDF Documents

The site makes use of Portable Document Format (PDF). Certain documents on this site are available only in this format, which require you to download and install the free Adobe Acrobat Reader software.

We have made key documents available as both web pages and PDF, so that you can easily download them.

If you cannot access the information in any PDF document please contact the Webmaster

CSS Validation

This site uses CSS. We are aware that some CSS styles have an issue with technical validation and we are working to address these issues. Rest assured, these issues have no impact on the accessibility of the site and are a matter of technical compliance.

Data Tables

We have attempted to make data tables on this site easy to read using screen readers. However, there are still some large and/or complex data tables which certain users may have difficulty accessing and we are working to make these tables more accesible. Please contact the Webmaster if you have any difficulty.

Online Forms

We are working to improve the accessibility of online forms to make it easier for people. This is important as, over time, more and more services will be provided online using forms. Please contact the Webmaster if you have any difficulty completing a form.

Accessibility contact

We will continue to monitor and improve the accessibility of this site. We will also closely monitor developments and changes in accessibility guidelines and general website best practice.

If you cannot fully access any information on a particular page, please use the Webmaster online enquiry form, or contact us at Internet Unit, Department of Social Protection, Social Welfare Services, College Road, Sligo.

Last modified:25/07/2012

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