Personal Public Service Number-Register of Users


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If you have a query regarding your PPS (Personal Public Service) Number please contact: 

Client Identity Services,
Department of Social Protection,
Social Welfare Services,
Shannon Lodge,
Carrick-on-Shannon,
County Leitrim
 

Telephone: Contact the helpdesk at Lo Call 1890 927 999 (from the Republic of Ireland) or +353 1 7043281 (from Northern Ireland or overseas) and select option 2.       The helpdesk opening hours are 9.15am-1pm and 2pm-5pm.

 Online:  You can e-mail your query to cis@welfare.ie or complete our online enquiry form : Client Identity Services Online Enquiry Form
 

Client Identity Services (CIS) is the Section of the Department of Social Protection which manages the allocation and use of the PPS Number. CIS is committed to protecting and facilitating the use of the PPS Number in accordance with the law. The legislation governing the allocation and use of the PPS Number is primarily contained in the Social Welfare Consolidation Act 2005, the Social Welfare and Pensions Act 2007 and the Social Welfare and Pensions Act 2010. Only bodies specified in legislation can use the PPS Number - these are referred to as specified Bodies.

Specified Bodies are asked to submit a return for this register which outlines their ongoing use and future plans for the PPS number. The register below is a reflection of those bodies who have contributed to date. The information provided in these returns can help clients understand why their PPSN has been requested by an organisation. The Register is updated when new information is received.

Specified bodies who contribute to the Register answer the following five questions:

  1. Does your organisation use the PPS Number at present?
  2. If so, for what purpose?
  3. Does your organisation exchange the PPS Number with any other body? If so please name the relevant bodies and the purpose(s) of the exchange?.
  4. Does your organisation have any other plans involving the use of the PPS Number?
  5. There are Eight Principles of Data Protection which govern the processing of personal data outlined as follows: -        
      • Obtain and process the information fairly;
      • Keep it only for one or more specified, explicit and lawful purposes;
      • Process it only in ways compatible with the purposes for which it was given to you initially;
      • Keep it safe and secure;
      • Keep it accurate, complete and up-to-date;
      • Ensure that it is adequate, relevant and not excessive;
      • Retain it no longer than is necessary for the specified purpose or purposes;
      • Give a copy of his/her personal data to an individual, on request.

Have you measures in place to ensure that the Public Service Identity data you hold /collect, whether held in electronic or written format, is secure and that it is accessible and  processed , only in connection with the purpose for which it has been provided?

Any queries regarding the register of users may be addressed to:

Compliance Section,
Client Identity Services,
Department of Social Protection,
Shannon Lodge,
Carrick-on-Shannon,
Co. Leitrim.

Ph: (071) 9672338

Email: registerofusers@welfare.ie


Bodies authorised to use the Personal Public Service Number
under Social Welfare law* 

* Please click on the links above to view the full listing under each heading

Last modified:25/08/2015
 

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