• MyWelfare Website
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  • MyWelfare Website
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 What is MyWelfare?

 

MyWelfare is a website that is owned and maintained by the Department of Employment Affairs and Social Protection. The MyWelfare website can be used for a variety of services including application services, jobseeker's services, request payment statements and booking appointments for allocation of Personal Public Service Numbers and Public Services Cards.

How do I login to MyWelfare?

MyWelfare can be accessed if you Login using your MyGovID Username (email address) and password. To register and learn more about a MyGovID, visit MyGovID.

To access the jobseeker's services on MyWelfare.ie you need a verified account. To verify your account, you must register for a MyGovID account.

MyGovID is an online identity service that allows secure online access to public services.

What Services are available?

MyWelfare offers the following services:

  • Application Services
  • Jobseeker's Services
  • Request Tracker
  • Payment Statement
  • Appointment Services
  • Contribution Statement

Application Services

Customers with a verified MyGovID account can access the following services:

  • Apply for Jobseeker's Payment
  • Apply for Maternity Benefit Payment
  • Apply for Paternity Benefit Payment
  • Apply for PRSI Refund 

Apply for Jobseeker's

Customers who have a verified account can make a claim online for a jobseeker's payment. If you are unemployed, you may be eligible for Jobseeker's Benefit or Jobseeker's Allowance. You may be eligible for Jobseeker's Allowance if you don't qualify for Jobseeker's Benefit.

Apply for Maternity Benefit

Customers who have a verified MyGovID account can make a claim online for Maternity Benefit payment. Maternity Benefit is paid by the Department of Social Protection to women who have a certain number of paid PRSI contributions on their social insurance record and who are in insurable employment up to the first day of their maternity leave.

For more information on Maternity Benefit visit Welfare.ie

NOTE:
If you are employed, you will need a completed Employer Certificate - MB2

If you are self-employed, or recently unemployed, you will need a completed Medical Certificate - MB3

Please download this form and have it completed before you begin your application.

Apply for Paternity Benefit

Customers who have a verified MyGovID account can make a claim online for Paternity Benefit payment. Paternity Benefit is paid by the Department of Social Protection to an individual who has a certain number of paid PRSI contributions on their social insurance record and who is in insurable employment . For more information on Paternity Benefit visit

NOTE:
If you are employed, you will need a completed Employer Certificate - PB2

If you are self-employed, or recently unemployed, you will need a completed Medical Certificate - PB3

Please download this form and have it completed before you begin your application.

Apply for PRSI Refund

Customers who have a verified MyGovID account can make a claim online for a PRSI Refund.

If the incorrect rate of PRSI is deducted from your wages you may be entitled to a refund. You must apply for a refund within four years of the year in which the contributions were paid. You cannot claim a refund for the current contribution year. For more information on PRSI Refund visit Welfare.ie                             

  • If you are applying for a PRSI refund and you were in receipt of Maternity/Adoptive/Paternity/Illness Benefit/Occupational Injuries or Health and Safety Benefit you will need to download the Employer Benefits Declaration Form for your employer to complete. Employer Benefit Declaration Form

    Claims and Benefits Information

    Online Claims and Benefits services are being introduced to allow jobseekers with a verified MyGovID account to view their claim or benefit information securely online. You will be able to view details of your jobseekers claim.

    Jobseeker's Services

    • Submit a Work and Skills form
    • View Claims and Benefits Information
    • Close your Jobseeker's Claim
    • Request a Jobseeker's Holiday

    Submit a Work and Skills form

    This form allows the Department to capture details in relation to your education and qualifications; work history and work preferences to help us better support you in gaining employment.

    You will only be able to submit a Work and Skills form if you have been requested to do so by the Department. You will be notified of this request by a notification to your MyWelfare account.

    Close my Jobseeker's Payment

    Jobseekers with a verified MyGovID account can close their claim online. You may be still eligible for certain schemes and services.

    Submit a Jobseeker's Holiday Application

    Jobseekers with a verified MyGovID account can notify the Department of their intention to take a holiday. You can apply for a maximum of two weeks holidays, in each calendar year. You must give a minimum of 10 days' notice and you cannot apply more than 21 days in advance.

    Request Tracker

    Request tracker allows you to view the current status of all your MyWelfare requests.

    Payment Statement

    Customers with a verified MyGovID account can request a payment statement. A payment statement is a record of the amount paid to you by the Department of Social Protection for a period of time.

    Contribution Statement

    Customers with a verified MyGovID account will have instant access to their Contribution Statement on screen. The Contribution Statement is the social insurance paid and credited on your behalf, as recorded by the Department. You can also opt to have a PDF copy of your record sent to your MyWelfare account.

    Customers who have a basic MyGovID account can request that their Contribution Statement be posted to their address, as held on file. A printed copy will be sent to your postal address, provided that the PPSN, Date of Birth and address you give match the details already held by the Department. 

  •  

     Appointment Services on MyWelfare.ie

     

    Appointments for Personal Public Service (PPS) Number

    A PPS Number is allocated following an application in person at a designated office of the Department. You can use MyWelfare.ie to book an appointment for a PPS Number application. You can also reschedule and cancel appointments made via MyWelfare.                                

    Appointments for Public Services Cards (PSC) Registration

    You can use MyWelfare.ie to book an appointment for a Public Services Card registration. You can also reschedule and cancel appointments you have made via MyWelfare.

     

     Who do I contact for more information?

     

    Please see here for contact details

    • Assistance or Queries on MyWelfare

      Contact Information Services
      LoCall: 076 6285191
      (Monday to Friday, 9am - 5pm)
      Email: support@mywelfare.ie

    • Assistance or Queries on Jobseeker's Services

      See Welfare.ie for more information on Jobseeker's Services..

      Please contact your nearest Local Office; details are available here

    • Assistance or Queries on PSC Appointments

      See Welfare.ie for more information on Public Service Cards.

      Please contact your nearest Local Office; details are available here

    • Assistance or Queries on PPSN Appointments

      See Welfare.ie for more information on Personal Public Service Numbers.

      Please contact your nearest Local Office; details are available here.