Customer Service Charter 2019 ( Interim)

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Customer Service Charter  2019  (Interim)

Quality customer service is a key priority for the Department. The Customer Charter sets out the level of service customers can expect when dealing with the Department. The Customer Action Plan develops these commitments and standards and outlines how they will be achieved over the life time of the plan. 

Customer Service Charter 2019 (Interim)

Customer Charter and Customer Action Plan 2016 - 2018

Customer Charter 2016 - 2018 

Customer Action Plan 2016 – 2018

Last modified:16/09/2019

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