Anonymous Reports


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Members of the public can submit anonymous reports and are asked to provide as much detail as possible about the case they are reporting.

Reports can be made:

  • Online: 'www.welfare.ie'
  • By phone: Locall 1890 927999 or (071) 9672648 or call (01) 7043000 and ask to be put throught to Central Control Section
  • By post: Central Control Division, DSP, Shannon Lodge, Carrick-on-Shannon, Co Leitrim

All anonymous or confidential reports are examined and where necessary, are referred to the relevant area of the Department and/or to the Department’s Inspectors for follow-up action. A payment is not suspended or stopped solely on the basis of an anonymous report.

A Social Welfare Inspector may then carry out a full review of the circumstances and means of the customer in order to determine ongoing entitlement to the relevant payment.

The Department is committed to ensuring that social welfare payments are available to those who are entitled to them. 

Reports Received Jan – July 2011:

Phone 

2,458 

Online 

5,609 

Letter 

493 

Total July 2011 

8,560 

Note: Reports are also made directly to scheme areas and in public offices which are not included here.

  • In 6,563 cases a report of suspected fraud was sent to the relevant area for examination as some clients were in receipt of more than one payment; see breakdown below.
  • In 1,997 of the cases received in 2011 it was not possible to issue a report due to lack of information, no claim being in payment or the information reported would not impact on entitlement.
Scheme breakdown for Jan- July 2011:

Jobseekers cases (include JA & JB)   

2,741

 SWA

1,526 

One Parent Family cases (include WOPS)

2,009 

Illness

905  

Child Benefit    

120

Other

1,071

Total

8,372

The total scheme breakdown is more than the 6,563 cases reported as some clients were in receipt of more than one payment e.g. OFP client could also be in receipt of CB and Rent.

2010 V's 2011

The breakdown of anonymous reports received in Control Division in 2010 and 2011 is as follows.
Type of report 2010 Type of report 2011
Working and Claiming 2,567 Working and Claiming 3,829
Cohabitation 1,662 Cohabitation 2,328
Outside ROI 346 Outside ROI 466
Employer issue 168 Employer issue 212
Other 1,303 Other 1,725
Total 6,046 Total 8,560

 

Year on Year comparative figures:

Year

Anonymous Reports

2005

621

2006

579

2007

604

2008

1,044

2009

6,429

2010

12,648

End July 2011

8,560

Last modified:13/09/2011
 

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