Redundancy and Insolvency
REDUNDANCY AND INSOLVENCY PAYMENTS SCHEME
IMPORTANT NOTICE TO USERS
Some customers have reported issues with receiving the email from the Department containing the Transaction Identification Number needed to access their Redundancy Payment form.
This issue is outside the control of the Department, any customers who experience this issue should contact their e-mail service provider.
Callers may be experiencing difficulty making telephone contact with the Redundancy and Insolvency sections.
We wish to apologise for the inconvenience caused to all users, and assure you that we are working to resolve the problem as quickly as possible.
The contact details for each section are shown under the respective scheme headings.
Enquiries can also be submitted by e-mail, using the "Have a question? Contact us by e-mail" service in respect of each scheme
Where you lose your job due to circumstances such as the closure of the business or a reduction in the number of staff this is known as redundancy.
Where your employment has been terminated due to the insolvency of your employer legislation provides for the payment of certain outstanding entitlements in relation to your pay. Under the Insolvency Payments Scheme these may be paid by the Department out of the Social Insurance Fund.